Privacy Policy

1. Controller Identity

The Quiet Guardian ("we," "us," or "our") is the data controller for the personal information collected through this website. We are registered in Ireland.

Business Address: 3 Belgard Road, Newlands, Clondalkin, Dublin 22, Ireland
Contact: care@quietguardian.com

2. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To provide the professional assessment and restoration services you request.
• Legitimate Interests: To respond to inquiries and improve our preservation services.
• Consent: Where you have explicitly opted in to specific communications or data uses.

3. Data We Collect

We only collect the information necessary to provide our professional services. This includes:

• Contact Details: Name, email address, and phone number.
• Site Details: Cemetery name, section/plot numbers, and names on memorials.
• Geographic Data: GPS coordinates provided via our interactive map.

4. Third-Party Processors

We use a limited number of trusted third-party services to operate our business:

• Formspree: To securely process and deliver your assessment requests to our team.
• Plausible Analytics: For privacy-friendly website analytics that do not use cookies or collect personal data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, inquiry data is held for 24 months unless a service contract is initiated.

6. Your Data Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Request that we correct inaccurate or incomplete data.
• Right to Erasure: Request that we delete your data ("right to be forgotten").
• Right to Portability: Request a transfer of your data to another service.
• Right to Object: Object to our processing of your data based on legitimate interests.

7. Right to Lodge a Complaint

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues (www.dataprotection.ie).